Referral Program Terms and Conditions


Thank you for helping to grow the AnswersNow community. From time to time, AnswersNow, its subsidiaries and affiliates, (collectively, "AnswersNow") may invite you to participate in one of their referral programs to encourage people to use the AnswersNow applications and/or websites. Participating in a referral program, either by referring your friends or family or signing up with a referral code, can be a great way for other caregivers to receive AnswersNow credits or discounts.

AnswersNow Referral Program rules (the "Rules") apply to referral programs that are administered solely by AnswersNow. By accepting and sharing your referral code or by signing up with a referral code, you are agreeing to be bound by these Rules. Any violation of these Rules may not only prevent you from participating in any AnswersNow referral program (now or in the future), but could also result in the forfeiture or retraction of AnswersNow credits, money, or other rewards earned through the program (the “Referral Rewards”) and even the deactivation of your account.

In addition, there may be other terms that apply to your Referral Reward based on the city where you signed up, including what actions you may need to take as well as the type and amount of the Referral Reward. See the additional terms that came with your invitation or those provided in our app or website when you made your referral.

Please note that these Rules are in addition to the Terms of Use, which may be updated from time to time and can be found here and govern your use of AnswersNow's apps, as well as any agreement (if any) between you and AnswersNow or any of its subsidiaries and affiliates related to your interactions with AnswersNow.


1. Who is eligible to be a referrer/inviter?

Anyone who (a) is a legal resident of his/her country, (b) is of legal age where they live, and (c) has an AnswersNow account in good standing may be a referrer/inviter. Referrers/inviters can be any type of AnswersNow user; however, they cannot have more than one account for each AnswersNow product or service.

2. Who is eligible to be a referee/invitee?

Almost anyone can be a referee/invitee; your friends, family, and other people you know may be eligible to be referees/invitees. However, referrers/inviters may not referees/invitees. To determine eligibility, keep in mind the following stipulations:

  • Eligible referees/invitees for those who order services through the AnswersNow applications and/or websites:

To receive a Referral Reward for referring someone who orders services through the AnswersNow applications and/or websites, your referee/invitee must (a) be a new AnswersNow user of that service, (b) meet the conditions AnswersNow has for using the app, and (c) complete the actions required by the specific referral program (purely for example purposes, takes a ride arranged through the AnswersNow app or any other action as applicable).

  • Eligible referees/invitees for those who provide services through the AnswersNow applications and/or websites:

To receive a Referral Reward for referring someone who provides services through an AnswersNow applications and/or websites, your referee/invitee must (a) not have previously driven, delivered, or applied to drive or deliver with AnswersNow; (b) meet all the conditions AnswersNow has for becoming a driver-partner or delivery partner; (c) use your referral code when they sign up to drive or deliver; (d) complete the specific number of rides/deliveries within the time period specified by the program; and (e) take any other actions required by the specific referral program. Your referees/invitees can be referred only once, so if someone else has referred them and they have accepted that invitation they will not be able to accept yours. In addition, please note that fleet partners cannot earn Referral Rewards for inviting or referring drivers in their fleet.

  • Referrers/inviters cannot: request themselves as a user, create duplicate/multiple accounts, claim false fees or charges, or do anything else prohibited by AnswersNow's Community Guidelines as updated from time to time. The current Community Guidelines can be found here.
  • By providing AnswersNow with the contact information for your referees/invitees, you represent that you have the right to provide that information.

3. How can I use my referral code?

AnswersNow has the right to limit the number of times you may use or share your referral code based on the referral program in which you are participating. To see if your code has a limit, refer to the terms of the specific referral program in which you are participating.

AnswersNow wants you to share your referral code and earn Referral Rewards, but referral codes must be used only for personal and non-commercial purposes. This means that you can share your referral code only with people you know. You agree that you will not:

  1. Duplicate, sell, or transfer your referral code in any manner or make it available to the general public (such as by printing it on business cards; posting it on a coupon website, job website or using it as part of a job application, including but not limited to the following website and applications Amazon, EBay, Fiverr, Craigslist, RetailMeNot, Reddit, Wikipedia, Gumtree, Moneysavingexpert, Groupon or using paid social media or paid search);
  2. Try to get referees/invitees by spamming, bulk emailing, or sending large numbers of unsolicited emails. The only people you should be emailing are people you know personally;
  3. Use, display, or manipulate AnswersNow intellectual property (such as the AnswersNow's name, or logos, taglines, or other trademarks used by AnswersNow (the “AnswersNow Trademarks”), and any copyrighted works (whether those works are registered or unregistered) in any way, except as to identify yourself as an AnswersNow user, AnswersNow referrer/inviter, or referrer/inviter for AnswersNow;
  4. Create or register any (i) businesses, (ii) URLs, (iii) domain names, (iv) software application names or titles, or (v) social media handles or profiles that include the word AnswersNow Trademarks or any words or phrases that are confusingly similar to AnswersNow's trademarks.
  5. Use AnswersNow'sTrademarks as your social media profile picture or wallpaper or use any of AnswersNow's copyright-protected works (such as graphics, photos, images, drawings, and screenshots from AnswersNow's website or app) without AnswersNow's express written permission;
  6. Purchase keywords (including, but not limited to Google AdWords) that contain any AnswersNow's Trademarks;
  7. Use automated systems or bots through any channel to distribute, post, or otherwise share your referral code;
  8. Use scripts or programmed or automatic dialers to send invites or otherwise share your referral code;
  9. Make misleading claims about AnswersNow, use offensive/abusive content, create fake websites/webpages/social media profiles/apps, misrepresent your connection to AnswersNow, or otherwise make any false or misleading statements to get a referee/invitee to use your code; or
  10. Use your referral code in any manner that violates the law or the rights of anyone else.

Remember, when you share your referral code, you should explain that you are an AnswersNow referrer.

4. How do I earn my Referral Reward as a referrer/inviter? As long as you and your referee/invitee follow these Rules and the Terms of Use governing your use of AnswersNow's apps, you should receive your Referral Reward after your referee/invitee uses your code to sign up with AnswersNow and completes the requirements for the particular Referral Reward (such as maintaining a subscription for the specified amount of time required to activate Referral code).Please note that although you can invite someone in a different city, you cannot invite anyone in a different country.

AnswersNow reserves the right to set a limit on the number of times you may use your referral code. The requirements for receiving, and the amounts of, Referral Rewards are subject to change at AnswersNow's sole discretion. Referral Rewards in the form of AnswersNow credits are not transferable, have no cash value, and may expire.

5. How can I earn a Referral Reward as a referee/invitee?

Referees/invitees may get a discount the first time they subscribe to services through the AnswersNow applications and/or websites. The amount and form of the discount will be shown in their invitation. 

6. Relationship of AnswersNow and its Referrers/Inviters.  Participation in this Referral Program does not create an employment relationship, any partnership, or joint venture between the referrers/inviters and AnswersNow. Referrers/inviters are not agents or representatives of AnswersNow. 

7. Termination and changes

AnswersNow reserves the right to change, end, or suspend, in whole or in part, any referral program, as well as any referrer/inviter's or referee/invitee's ability to participate in any referral program or receive Referral Rewards at any time for any reason, including suspected fraud (by either the referrer and/or referee/invitee), abuse, or any violation of these Rules as well as any agreement that may be entered into between you and AnswersNow. If AnswersNow ends any referral program, any unused or unredeemed Referral Rewards may be forfeited at that time, provided we give you 14 days of notice to use or redeem your Referral Rewards.

AnswersNow may update these Rules at any time. If AnswersNow makes an update, AnswersNow will post the update on the website and applications; these updates shall serve as your notice of changes to the terms of the Rules, and your continued participation in the referral program shall constitute your acceptance of those changes. Continued participation in any referral program after any update will mean that you have agreed to the update.

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